Common topics

Find help with SimplyCado setup, account data, health permissions, subscriptions, and troubleshooting.

Food logging

Search foods, scan barcodes, scan nutrition labels, add manual foods, and save repeat meals from the app diary.

Account and data

Use the account sign-in option available in your app. Delete your account in the app from Settings, then Account, then Delete Account.

Health sync

Manage Apple Health or Health Connect permissions in your device settings. SimplyCado only uses health data after permission is granted.

Billing and Pro

Manage, cancel, or restore SimplyCado Pro through the App Store or Google Play account used for purchase. In the app, open Settings, then SimplyCado Pro.

Targets and progress

Targets, macros, water, and weight views are for general wellness tracking and should not replace professional advice.

Troubleshooting

Include your device model, iOS or Android version, app version, and the steps that led to the issue when reporting a bug.

Contact support

For bug reports, privacy questions, subscription restore issues, or help with account deletion, contact SimplyCado support at [email protected].

[email protected]