Support

We are here to help.

Common topics

Find help with SimplyCado setup, account data, Apple Health permissions, subscriptions, and troubleshooting.

Search foods, scan barcodes, scan nutrition labels, add manual foods, and save repeat meals from the app diary.

Use Sign in with Apple when account features are enabled. Delete your account in the app from Settings, then Account, then Delete Account.

Manage read and write permissions in iOS Health or Settings. SimplyCado only uses Health data after permission is granted.

Manage, cancel, or restore SimplyCado Pro through Apple subscriptions. In the app, open Settings, then SimplyCado Pro.

Targets, macros, water, and weight views are for general wellness tracking and should not replace professional advice.

Include your device model, iOS version, app version, and the steps that led to the issue when reporting a bug.

For bug reports, privacy questions, subscription restore issues, or help with account deletion, contact SimplyCado support at [email protected].